Ask any customer, residential or commercial, what George means by a "guarantee." They will tell you that if you are not completely satisfied with their work - and that means totally satisfied - Eastern Carpet Cleaning & Upholstery will unconditionally make it good or refund your money.

"As I grew up my father taught me responsibility, honesty, and integrity. This has guided me in my 42 years in business and this is how I approach and treat my customers. If my customer is not satisfied, I will do my best to make it right. George guarantees it"

And George is so committed to this policy that he has his most precious spokesperson stand behind his "guarantee"-- his granddaughter Alexis.